WELCOME TO MEP SPA AFTER SALES
These sections give you an overview of what After sales stands for, and how MEP SERVICE is equipped to advise and provide you with the best solution for your requirements.
For any business to be successful, it has to be able to support its products to the complete satisfaction of its customers.It should come as no surprise therefore, that excellent after-sales service and parts back-up is a major factor in how our performance is judged.
As a leading Cut & Bend and Reinforcing mesh machinery manufacturer, we can be proud of the level of sales achieved, but we are well aware that for you there are more important issues: the confidence that spare parts availability will keep downtime to a minimum, being just one. The strength of MEP After Sales Service is the result of a huge work by our skilled peoples and logistics infrastructure which works closely with our customers.
MEP ORIGINAL PARTS
Fully meet the essential quality requirements for the cost-effective operation of your MEP machine
SERVICE
A reliable worldwide service network that ensures maximum performance
TRAINING
Customized training programs at the company or our rebar shop
CUSTOMER SERVICE: ANYTIME EVERYWHERE
See our sales network here and look for the MEP center closest to you.
For any service enquiry please contact our Service Dept at
service@mepgroup.com
+39 0432 1845388
When contacting our Service Dept, please remember to correctly specify the serial number and model of your MEP device
MEP ORIGINAL PARTS
MEP Original Parts are the only parts that fully meet the quality requirements essential for the cost-effective operation of your MEP machine. This is because the engineers who design those parts and supervise their production are the same people who are responsible for developing our products. So, they know exactly what’s right for your machine.
For any spare parts enquiry please contact our Spare-Parts Service at spares@mepgroup.com.
Demand MEP Original Parts to ensure:
ORIGINAL QUALITY
EXTENDED MACHINE LIFE
REDUCED DOWNTIME
ENHANCED EQUIPMENT RESALE VALUE
TRAINING
Our customers can count on a specific training of their operators, carried out on the plant by our technicians.
Furthermore, customized training program can be organized in Italy either at MEP H.Q. and/or at Ferrostaff rebar shop.
For any enquiry regarding training courses please contact via email our Business School at mepbs@mepgroup.com
REPAIR SERVICE
Thanks to our skilled engineers it will be possible to repair as quickly as possible any electronic or mechanical component of the plant.
FIELD SERVICE
Our experts in mechanics, electronics and computers will professionally support our customers world- wide, thanks to a reliable net of assistance.
SERVICE CONTRACTS
We are able to offer our customers a periodical maintenance service, carried out by our specialist, in order to assure the maximum performance and extend the lifetime of the equipment.
PRODUCT RANGE
Cut+Shaping
Cut To Length
Bending and shaping
Pile/Cage
Truss Girder
Mesh
Stirrups
