AFTER-SALES & SUPPORT SERVICES

MEP's after-sales and support services are designed to ensure operational continuity and provide technical assistance to our customers. Thanks to a wide availability of Original MEP spare parts and a team of specialized technicians, the company guarantees prompt interventions to minimize machine downtime. Our advanced logistics infrastructure enables efficient management of service requests, ensuring the fast delivery of essential components. The support service is structured to respond precisely to operational needs, offering tailored solutions to optimize system performance and ensure maximum production efficiency.

For any service request, please reach out to the contacts below and remember to include the model and serial number of your MEP system.

PHONE & EMAIL SUPPORT

+39 0432 1845388 │ service@mepgroup.com

REMOTE SUPPORT

+39 0432 1845388 │ service@mepgroup.com

ON-SITE SUPPORT

+39 0432 1845388 │ service@mepgroup.com

MEP ORIGINAL PARTS

spares@mepgroup.com

TRAINING ON THE JOB

mepbs@mepgroup.com